ALLIE
Accident? Don't Go It Alone.
Take Control with ALLIE's Legal Support.
Accident? Don't Go It Alone.
Take Control with ALLIE's Legal Support.
Accident? Don't Go It Alone.
Take Control with ALLIE's Legal Support.
Have you ever been in a car accident and felt overwhelmed by the legal process? Juggling paperwork, chasing down documents, and navigating complex legal steps can be incredibly stressful.
Have you ever been in a car accident and felt overwhelmed by the legal process? Juggling paperwork, chasing down documents, and navigating complex legal steps can be incredibly stressful.
Project Type
Project Type
Moble App Design
Moble App Design
Role
Role
Designer
Designer
Target Audience
Target Audience
Law Firms and their clients
Law Firms and their clients
Industry
Industry
Legal Tech
Legal Tech
Problem
Problem
Accident victims struggle with navigating complex legal, insurance, and medical processes, leading to dropped cases, lost documents, and undervalued claims. Current systems lack integration, causing delays, mismanagement, and security risks.
Accident victims struggle with navigating complex legal, insurance, and medical processes, leading to dropped cases, lost documents, and undervalued claims. Current systems lack integration, causing delays, mismanagement, and security risks.
Solution
Solution
ALLIE is a comprehensive SaaS app leveraging AI and blockchain to guide accident victims through the legal process, securely manage documents, and streamline interactions with insurance and healthcare providers.
ALLIE is a comprehensive SaaS app leveraging AI and blockchain to guide accident victims through the legal process, securely manage documents, and streamline interactions with insurance and healthcare providers.
Design Process
Design Process
To make this application I applied Design Thinking, focusing on the five-stage Designing.
Empathize, Define (the problem), Ideate, Design, and Test.
To make this application I applied Design Thinking, focusing on the five-stage Designing.
Empathize, Define (the problem), Ideate, Design, and Test.
Empathize
Background
It all started when my roommate, the victim of a car accident, became lost in the labyrinth of the legal process. Paperwork vanished, navigating complex steps felt impossible, and the fight for justice seemed overshadowed by daily life struggles. We weren't alone.
It all started when my roommate, the victim of a car accident, became lost in the labyrinth of the legal process. Paperwork vanished, navigating complex steps felt impossible, and the fight for justice seemed overshadowed by daily life struggles. We weren't alone.
Objective
To create a reliable, user-friendly platform that aids accident victims by automating complex legal and insurance steps, ensuring secure document handling, and providing real-time guidance.
To create a reliable, user-friendly platform that aids accident victims by automating complex legal and insurance steps, ensuring secure document handling, and providing real-time guidance.
Research Insights
Securing Your Sensitive Legal Data with Blockchain
Law firms are increasingly vulnerable to cyberattacks, with data breaches leading to severe consequences for clients. In 2023, Orrick, Herrington & Sutcliffe suffered a breach of over 637,000 client records, exposing sensitive information like Social Security numbers and leading to lawsuits. Incidents like these underscore the need for robust security measures.
Law Firm Data Breaches in 2023(Comparitech)
Law Firm Cybersecurity in 2023 (Above the Law)
Navigating Insurance
with AI AssistanceAccident victims often face challenges when dealing with insurance companies, with recorded statements sometimes used to devalue or deny claims. A common mistake is inadvertently admitting fault or providing inaccurate information, which can drastically affect the outcome of a claim.
Legal Pitfalls After a Car Accident (Halt Law Directory)Dealing with Insurance Challenges (Law Offices of Edward Y Lee)
Medical Records and Long-Term Injury Documentation
Victims often struggle with securing proper medical records, and in some cases, doctors are unwilling to testify in court. This can lead to long-term injury disputes and make it difficult for victims to prove their cases. In a breach involving Bricker and Eckler, medical records were compromised during a ransomware attack, further complicating legal proceedings.
Ransomware and Medical Records Breach(Comparitech)Legal Challenges in Medical Documentation(The Legal Examiner)
Preventing Victims from Abandoning Their Legal Claims
Many accident victims give up on their legal claims due to complex processes, missing documentation, or a lack of support. In fact, victims often feel overwhelmed by the need to balance medical appointments, insurance claims, and legal filings all while dealing with personal recovery.
Overcoming Legal Challenges
(Law Offices of Edward Y Lee)
Digging deeper, I discovered alarming statistics: an average of 7 car accidents occur every hour in Atlanta alone, with many victims feeling overwhelmed and abandoning their claims.
Digging deeper, I discovered alarming statistics: an average of 7 car accidents occur every hour in Atlanta alone, with many victims feeling overwhelmed and abandoning their claims.
Competitive Analysis
Clio: Primarily a cloud-based legal practice management tool for law firms, but lacks AI assistance for users and blockchain security.
DoNotPay: Known as a "robot lawyer," but focuses on simple legal tasks like disputing tickets and lacks robust document management and insurance handling.
LegalZoom: Offers document creation services but is not comprehensive in legal case handling or insurance negotiations.
ROSS Intelligence: A powerful AI tool for legal research but does not assist in managing accident-related cases or documents for end-users.
Define
Affinity Diagram
Persona
Sarah
A graduate student who dropped her case due to overwhelming responsibilities.
Shawn
A professional with an attorney but struggling with self-managed documents and unanswered questions.
Ideate
Plan/Brainstorm
The Plan
The Plan
User Flows
SWOT Analysis
Design System
Sketches
Design
Wireframe
Initial UI Design
Testing
After Initial Design of the application, I did testing to test the design application using usability testing. The test was carried out on 5 people using Figma prototype.
After Initial Design of the application, I did testing to test the design application using usability testing. The test was carried out on 5 people using Figma prototype.
Insights
From the usability testing that has was carried out by all participants, there were a lot of difficulties during the test.
From the usability testing that has was carried out by all participants, there were a lot of difficulties during the test.
To many Font Sizes and Some text is not readable
Design is not very intuitive functions need to be easily accessible
To many colors cause distraction
there's no balance and some places have too much contrast which causes users' eye to stress out easily
Final UI Design
After testing the prototype, I gathered all the feedback and carefully analyzed the insights. Based on this, I made significant improvements, and as a result, my entire app has undergone a complete transformation.
After testing the prototype, I gathered all the feedback and carefully analyzed the insights. Based on this, I made significant improvements, and as a result, my entire app has undergone a complete transformation.
Final Design
Final Design
© 2024 - Shivam Pratap
© 2024 - Shivam Pratap
© 2024 - Shivam Pratap